customercare@qualitybridalshoes.com
SHIPPING
Quality Bridal Shoes ships all orders via UPS.
Ground, Next Day Air, and 2nd Day Air, are all available.
Delivery time with UPS Ground varies from 2-7 business days from date of shipment. Orders will usually ship in 2-3 business days from the date your order is confirmed.
Next Day Air and 2nd Day Air orders must be received by 8:00 a.m. Central Standard Time to be processed that day. Next Day Air and 2nd Day Air pertain to business days only. No shipments or deliveries on Saturday, Sunday, or holidays.
We ship only to the continental United States.
UPS will not deliver to P.O. boxes.
RETURN POLICY
At Quality Bridal Shoes, we want you to be 100% satisfied with your purchase. We provide you with 30 days, from your date of order, to return your item if not completely satisfied. If for any reason you are not satisfied, you may return your shoes for a full refund or exchange, less shipping charges, with no questions asked. If you need to exchange your shoe for any reason the new shoe will be shipped UPS ground.
Shipping charges on all returns and exchanges are the responsibility of the customer.
The following requirements need to be met for any exchange or refund:
*You need a return authorization number. Simply email us at customercare@qualitybridalshoes.com Include the return authorization number in the box which you will ship to us.
*Your item is unused and repackaged as received. Please try shoes on with stockings and wear on carpet. Shoes with scuffed soles or toe marks are not returnable.
*No dyed, worn, or soiled items will be accepted for return or exchange. If an item is dyed, worn, or soiled it will not be refunded or exchanged, but can be shipped back to you at your expense.
*Evening bags must not have been used and must sill have tags attached.
*Shipping charges are nonrefundable. *Please note since we are offering free ground shipping, any order that has received this offer will be charge a $6.00 restocking fee for each returned item unless an exchange is needed. Delivery Confirmation from the U.S. Postal Service is recommended. We cannot be responsible for anything lost in shipping.
All returns must be sent back to:
Quality Bridal Shoes
Attn: Returns Department
1356 Lake Lucerne Road SWt
Lilburn, GA 30047
|
